Service Desktop pro- business software solution

Tuesday, September 30, 2008

Service Desktop Pro is an integrated business management software for
small and medium businesses companies and firms. It will be a very useful tool for freelancers,
software developers, web developers, graphic designers, consultants .....
This is a integrated software technology which helps the business owners and the officials a great deal in controlling their company details and the file administration in a very efficient and convincing manner.

functions of Service desktop.....

• Schedule Appointments, Add Reminders to Events, Add Documents to
  Appointments and Concisely view your Daily / Weekly / Monthly
  Appointments.
• Manage your Project Proposals, Leads, Online Bids and Quotes. Keep
  Track of your favorite web resources, Set Reminders on Leads, Identify
  Superior Project Sources and keep complete control over how you procure
  work and on what terms.
• Manage your Contacts and communicate with them at the click of a
  button. Make Telephone Calls, Send Email, Send Fax, Attach Images,
  Browse Web Pages associated with Contacts and Search Contacts upon
  multiple criteria.
• Manage your Projects and Tasks, Allocate Tasks to Team Members,
  Generate Gantt Charts on projects, Keep track of work in progress, Set
  project Deadlines, Manage Products & Deliverables, Attach Documents
  to projects, Set Priorities on Tasks and Manage your overall delivery
  schedules.
• Store your Digital Documents in a central repository for quick access
  and attach documents to various entities, create notes and quickly
  search documents on multiple search criteria.
• Manage your Passwords for various online resources and keep track of
  your subscriptions and memberships on various online websites. Set
  reminders on subscription renewal dates. Free yourself from the hassles
  of memorising important login information on websites.
• Manage Customer Service by Pro-actively handling Defects & Bugs,
  Project Change Requests, New Client Requirements, Project
  Installations, Set Priorities & Status for various Issues, Allot
  Team Members to Issues, Monitor Status of Issue Resolution and Attach
  Documents to various Service Requests.

The functions doesn't seems to end here as I can't dictate all of them here.But then you must have got some idea about this software and how it works.

A few microsoft softwares for small business firms...

Wednesday, September 17, 2008

Here I would Like to talk about few microsoft products or softwares which will be really helpful for small business firms.These softwares are inevitable for any business firms nowadays.

First let me say something about the basic softwares needed for any companies or firms.Here the OS comes first.Microsoft released many of the so called operating systems now then.The latest one is called windows vista ultimate.Windows vista itself contains many editions like home edition ,home preemium..etc...The previous release of the microsoft Windows XP is still in use in many of the office works.

The next important one in the software usage for the companies is the Microsoft Office.It has two main products called Office Small Business and Office Professional.The former is as the name suggests for the small business firms.It includes office excel,Office Word,Power point,Office Publisher, and Office Outlook.The latter one includes the Office Acces also in addition to all these.

The next one is about the network infrastructure.One can easily setup a server on their own for their firm or company with the help of the microsoft product Windows Server.A similar but smaller product is also there which serve the same purpose for small scale called Windows Small Business Server.The latter can accommodate only up to 50 computers but the former can accommodate more than that.

The next one we wil be talking about the accounting aid.The product called Office Accounting Express and Office Accounting Pro 2008.It will be very useful in the companies or the firms to deal with the accounts with the aid these softwares.

SAP

Monday, September 1, 2008

This is a blog which contains some important information and news for small business software.There will be enough of posting to describe what all a small business software company needs and the essential information of large companies as how they succeed in their business.

First let me start with SAP.What is SAP?I don't think everybody will be knowing about that word.But it is an important term in the software industry.SAP is the world's second largest business software company and the third-largest independent software provider in terms of revenues.It was founded by five former IBM engineers Dietmar Hopp,Hans-Werner Hector,Hasso Plattner,Klaus Tschira, and Claus Wellenreuther in 1972 as Systemanalyse und Programmentwicklung ("System analysis and program development").It was later changed to stand for Systeme, Anwendungen und Produkte in der Datenverarbeitung ("Systems, Applications and Products in Data Processing").

1972 was the release of the first solution called SAP R/1.Its continuation was later released in 1979 named as SAP R/2.SAP changed its trend from mainframe computing to the client server architectures.when it released its third version R/3 in 1981.The company operates from its three regions -Europe middle east and Africa.



Products

• The company'smain product is called SAP ERP.It deals with the Enterprise Resource Planning.

• PLM called Product Lifecycle Management.It mainly helps the manufacturers to use a common source which include all the informations regarding the business.
• Customer Relationship Management CRM.It helps organization to align on customer focussed strategies.
• Supply Chain Management SCM.It actually increases the operational flexibility of the firms across the global enterprises.
• Supplier Relationship Manager SRM.It will increases the transparency and clarity by customers dealing closely with suppliers.